Whether you receive the same questions often, are running a giveaway, or offering service & customer service -- this feature is ideal for improving engagement and communication between you and your followers. This feature is only available for Instagram business accounts, so make sure your account is set to a business account if you want to use it. Click here to learn how to switch your personal Instagram account to a business account.
*Pro Tip: You can create multiple quick replies for different types of questions that you get often. 'Quick Replies' will help you to maximize your time, increase communication with your followers, and handle large quantities of DM's with ease. You can use this feature on Instagram Direct through an iPhone, Android, or desktop PC. Say goodbye to typing out lengthy messages or repeating yourself by answering the same questions over and over again. Replying to your followers is now as easy as typing one word and adding a single tap!